Delivery

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  Your orders will be shipped within 1-3 business days after payment confirmation is received.
  
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  Depending on the shipping company, delivery times may take 3-7 business days .
  
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  Delays may occur due to public holidays, peak seasons, and weather conditions.
  
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  You will receive a tracking number once your order has been shipped.
  
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  Delivery is only available within Turkey .

Return and Withdrawal Rights

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  You have the right to return unused, undamaged products within 14 days without any conditions .
  
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  Opened and consumed food products cannot be returned.
  
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  To initiate a return, you need to contact us with your order number.
  
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  When returning your package, the invoice or order information must be included in the box.

Return Process

1. 
   A return request is created.
   
2. 
   The product will be checked once it reaches us.
   
3. 
   For approved returns, the fee will be refunded within 5-7 business days, depending on the payment method.